Privacy Policy

In VICTORIA CRUZ we are concerned to ensure and protect the personal data and information of our customers and users, either when they visit our website or use the rest of our services, in accordance with the provisions of Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as the rest of the Spanish and Community legal system.

Proof of this is reflected in this Privacy Policy, which reflects our commitment to maintain and guarantee secure business relationships through the protection of personal data, guaranteeing the right to privacy of each of our users and customers.

Definition of personal data

By "Personal Data" we mean any information concerning an identified or identifiable natural person. This includes, among others, the name, surname, postal and e-mail address, as well as the telephone number and even a photo taken with a mobile phone carrying one of our products.

Processing and purpose of the data collected

Any personal data you provide when visiting our website or during the provision of services will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Below, we detail all the purposes for which we collect information:

- VICTORIA CRUZ collects users' data through the different contact and registration forms in order to contact them and answer them on the questions raised or receive commercial information about VICTORIA CRUZ products and news.

- On the other hand, VICTORIA CRUZ through sporadic advertisements may advertise vacancies, asking the user to send their CV. All CVs submitted will be included in the company's Human Resources files, and will only be used to create a job bank and to contact you when a vacancy arises.

In any case, the user has the obligation to provide the data truthfully and keep them updated, so VICTORIA CRUZ reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false information, without prejudice to other actions that may apply in law.

On the other hand, any form will indicate the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to complete such data may prevent VICTORIA CRUZ provide all those services linked to such data, releasing us from any liability for the non-provision or incomplete provision of these services.

It is important to note that no personal data will be communicated to external companies without the consent of the owner for the sending of commercial communications of other products and services.

Finally, the user will not include, in those spaces enabled as "free text fields", any personal data that can be qualified within those data for which a level of protection of medium or high type is required (by way of example and not limited to those data relating to ideology, religion, beliefs, trade union membership, health, racial origin and / or sex life), without prior notice to VICTORIA CRUZ, as defined by current legislation. Nor may they be used to violate the rights to honour and privacy of third parties. Any information of this type that is provided will be deleted.

Security of your personal data

VICTORIA CRUZ is particularly concerned about the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties. In particular, our employees are bound by the duty of professional secrecy and have been duly informed and trained to this effect.

Information on the use of cookies

By the mere fact of visiting this web portal or using the services of VICTORIA CRUZ no personal data that identifies a User is automatically registered. However, we inform you that while browsing the Web Site "cookies" are used, small data files that are generated in the user's computer and that allow us to obtain the following analytical information:

a) The date and time of access to the Website, allowing us to know the busiest times, and to make the necessary adjustments to avoid saturation problems at our peak times.

b) The number of daily visitors to each section, allowing us to know the most successful areas and to increase and improve their content, in order for users to obtain a more satisfactory result and to improve the design of the content.

c) The date and time of the last time the user visited the Website in order to carry out analytical and statistical studies on the use of the website.

d) Security elements involved in controlling access to restricted areas.

It is important to emphasise that all users must read and understand the cookies policy published on the website in order to know in detail all the cookies used and their purposes.

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heat maps and session replay to improve and market our products/services. Web site usage data is captured using proprietary and third-party cookies and other tracking technologies to determine product/service popularity and online activity. In addition, we use this information for site optimisation, fraud/security and advertising purposes. For more information on how Microsoft collects and uses your information, please visit "Microsoft Privacy Statement."

Rights of users

All users may exercise their rights of access, opposition, rectification and cancellation by writing to VC JEWELRY 1958 S.L.U, CIF B98880362, registered office at C/ Tomás de Villarroya, 10, post code 46017, Valencia (Spain) or by sending an e-mail to contact@victoriacruz.es.

Do you not wish to receive information from us or do you wish to revoke your consent?

Any user may object to the use of their information for the purposes of advertising, market research or satisfaction surveys, and may revoke their consent at any time (without retroactive effect). To do so, please send an e-mail to contact@victoriacruz.es. When you receive advertising by e-mail, you may also object from that e-mail by clicking on the link included in the e-mail and following the instructions provided.

Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access to the latest changes that may have been incorporated. In the event that such changes relate to the consent given by the user, in which case you will be sent a separate and independent notification to collect it again.

If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action regarding your personal data, please contact us at the following email address contact@victoriacruz.es